Member Resources › Code of Ethics
Code of Ethics
MTA members are bound by a strict Code of Ethics which ensures that they operate their businesses in an ethical manner.
MTA requires that each member will:
- Provide customers with high quality and honest service
- Work with integrity and adhere to MTA rules, by-laws and policies
- Ensure all business activities comply with relevant environmental laws and regulations
- Be a good employer; comply with employment laws, provide training and a safe working environment
- Ensure all advertising is accurate and not misleading
- Ensure all business dealings meet industry best practice
- Always work to positively promote the interests of the MTA brand
- Maintain accurate and proper financial and legal records and carry out all business transactions in a professional manner
- Price goods and services fairly and avoid deceptive pricing – adhere to relevant consumer laws
- Respond to all customer enquiries and seek to resolve any complaints































