MTA Customer Promise
When a customer uses an MTA member, they can expect to receive the highest quality of service - in fact all members must sign up to MTA's Customer Promise and Code of Ethics.
Code of Ethics
MTA members are bound by a strict Code of Ethics which determines that they operate their businesses in an ethical manner.
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Our Promise to You
As well as working to a strict Code of Ethics, MTA members also make a promise to all customers.
Read the Dealer Customer Promise
Read the Motorcycle Dealer Customer Promise
Read the Repairer Customer Promise
MTA Warranty
MTA has an easy-to-understand warranty for all customers.
Read the Dealer Warranty
Read the Repairer Warranty
Mediation
In the event of a disagreement, customers can use MTA's Mediation Service to help resolve the issue. The service is intended to address customer grievances with MTA members quickly, effectively and fairly.
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