MTA Mediation Service
Resolving the issue
First, try to resolve the problem yourself directly with the MTA member involved – the Consumer Guarantees Act states that the seller, or service provider, must be given the opportunity to rectify any problems. However, if you’ve tried unsuccessfully to get it sorted, contact MTA Mediation Service and we will investigate and assist with a resolution.
Request MTA Mediation Service assistance
Email: MTA Mediation Service
Postal: PO Box 9244, Marion Square, Wellington 6141
Phone: 0508 682633
Fax: 04 3859517