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MTA Standards

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MTA members must work to a set of standards to retain their membership status. These standards include the MTA Customer Promise, Code of Ethics and the MTA Warranty. We’re for the planet too and our members must meet strict environmental standards.

MTA Mediation Services

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MTA Mediation services

Things not going to plan between a customer and MTA member is very rare. But if it does, we’re here to help. MTA's Mediation Service addresses disputes between customers and MTA members. We can help both sides come to a resolution in a friendly, and unbiased way. See how how our service works here.

Staying safe on the road