Chief Executive Comment - July
This month's news includes IAG's plans to open its own collision repair centre in Auckland, free counselling service on offer to all MTA members and an update to our relationship with Our Auto - the Australian-owned repair information service.
We will be keeping a close eye on the IAG move into the collision repair business. Members have raised some valid concerns with us and we’ll be looking into these and monitoring what impact this change has within the sector. It was good to hear from IAG that they plan to keep industry up to date with any lessons they learn from setting up their own business. However, they, and other insurance companies, could be doing more to help right now, as they push the sector to become more efficient and reduce costs. Big companies like IAG have clout they could use to secure competitive paint and parts supply arrangements for all their authorised repairers, for instance.
Relationship with OurAuto
We’ve recently strengthened our relationship with OurAuto to extend the range of services and products available to members. OurAuto is the commercial arm of the Victoria Automotive Chamber of Commerce (VACC). We first partnered with OurAuto in 2017 to provide members with subscription to OurAuto’s Tech-Centre at a reduced rate. The Tech-Centre is Australia’s most comprehensive automotive technical information resource. Under the new arrangement MTA members will be able to access not only the Tech-Centre but also their scan tool, OurAuto Tech-Truck and Our-Auto Digital all at preferential pricing. You can read more about these services at ourauto.com.au
Free counselling available to all members
Running a business comes with a range of stresses and pressure and we want to help in as many ways as we can. Over the past year, MTA has been developing support and information to help build a culture of wellness and resilience within the membership. Our long-term goal is to support this culture with a library of relevant resources and contacts on the Toolbox and this is under development. In the meantime, we have made the decision to offer free counselling to all MTA members and their employees via the national EAP (Employer Assistance Programme) service. In April, we trialled this programme in Canterbury following the mosque attacks and were heartened by the feedback we received. We are now rolling it out to the rest of the country.
The EAP service offers help with all personal or work issues affecting wellbeing or ability to do the job. These could include stress and depression, or anger, bullying and conflict in the workplace. Counselling can also help with family matters such as grief or relationship difficulties.
Our EAP (Employer Assistance Programme), is entirely confidential and free to members, their families and employees and their families. Please contact EAP directly on 0800 327 669, dial 2 to make a booking, and say you’re an MTA member. They’ll take it from there.