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Covid 19 Hero

Covid-19 Information for Members

Covid-19 is an illness that can affect your lungs and airways. It’s caused by a type of Coronavirus.

Coronavirus disease spreads primarily through contact with an infected person when they cough or sneeze. It also spreads when a person touches a surface or object that has the virus on it, then touches their eyes, nose, or mouth.

You can keep up with what’s happening globally here >>

Our thoughts are with our members, their families and their staff at this difficult and challenging time. This page covers an overview of the latest updates sent by email to MTA members. 

We’ve created the following additional alert pages:

Alert Level 1 Golden Rules

  1. If you're sick, stay home
  2. If you have cold or flu symptoms call your doctor or Healthline on 0800 358 5453
  3. Keep up good hygiene. Use soap and water for at least 20 seconds, dry thoroughly. Cough and sneeze into your elbow. Keep surfaces clean.
  4. Isolate immediately if told to by authorities
  5. If you have underlying conditions, talk with your GP about precautions
  6. Keep track of where you've been
  7. Face coverings are compulsory when using public transport or domestic flights - find out more >>
  8. Stay vigilant - keep a safe distance from people you don't know while out and about
  9. Be kind to others and to yourself
  10. Register for QR code posters here >> 

Latest Updates

17 November 2021

New Framework Shift, Border Crossing, Public Transport, and Vaccines Passes.

The New Framework

Monday, 29 November - Cabinet will confirm the decision to move Auckland into the new Protection Framework - the Traffic Light System. If confirmed, Auckland will initially move into RED. Cabinet will also confirm if the rest of New Zealand is to move into the Framework at the same time as Auckland. Note: regions with low vaccination rates will move to RED also.

Border Crossing

Wednesday, 15 December - Aucklanders are no doubt rejoicing that borders are to open on this date. However rules apply. If travelling out of the region you will need to be fully vaccinated or receive a Covid-19 negative test 72 hours prior. Police will be watching these borders and a fine of $1,000 for breaking these rules will be enforced. Note this applies for the summer period of 15 December to 17 January 2022.

Flying or Ferry

From 15 December, those travelling out of Auckland Airport will have their status assessed at check in. Air NZ will require proof that passengers are fully vaccinated or a negative test will be a requirement before you fly. Refer to their website for more information >>.

From 15 December, the same will apply to the Interislander Ferry who will also require proof of vaccination or a negative pre-departure test.

My Vaccine Pass

If you are fully vaccinated you can request a My Vaccine Pass through My Covid Record or call 0800 222 487.

My Vaccine Pass is an official record of your vaccination status and will provide you access to places within New Zealand that require proof of vaccination under the new Covid-19 Protection Framework. Full details on the Official Covid Website

8 November 2021

Auckland Moves to Alert Level 3 Step 2

Auckland will move to Alert Level 3, Step 2 at 11.59pm Tuesday 9 November. When this occurs, Auckland will be in alignment with Waikato.

The far north of Northland will move back to Alert Level 2 at 11.59pm, Thursday 11 November.

Settings for both Auckland and parts of Waikato will be reviewed on Monday 15 November.

Alert Level 3, Step 2 We've got a few tips as follows on Alert Level 3 Step 2, but also check out the Covid official website >>

  • Retail can open which would include dealerships, and parts suppliers. Customers and staff must keep two metres' distance and wear face coverings.
  • In principle, Repairers will be allowed to have customers in their reception areas, but if you can continue to operate via non-contact methods, this would be the safer option.
  • If you are going to have customers in your reception area, it would be advisable to restrict numbers to make it easy to keep the required two metre distance between people. You cannot offer customers beverages in the reception area (tea, coffee, water, etc) while they wait, as all customers should be wearing a face mask.
  • Dealerships can have people in their offices to complete paperwork, but we would recommend that you continue to do as much of this remotely if possible. If the Dealership is large, the recommendation from HSE Connect is to try and avoid exceeding 25 people on site (excluding employees).
22 October 2021

New Framework and Support for businesses

The Prime Minister announced a new framework to help protect New Zealanders and stay safe for the future. Vaccinations are the key.

Essentially, once 90% of eligible New Zealanders are fully vaccinated this new framework will replace the current Alert Level system. It was also mentioned every DHB has to be at 90%.

'Traffic Light' Plan

The Covid-19 Protection Framework introduces a new flexible three-level approach:

  • GREEN - when there are some Covid-19 cases in the community.
  • ORANGE - increased community transmission affecting our health system.
  • RED - action needed to protect at-risk people and our health system from an unsustainable number of hospitalisations.

This system will allow businesses to fully reopen to vaccinated New Zealanders. Note that restrictions and privileges will be based on both the business and an individual's vaccination status. Learn more about the system and how it could effect your business >>

Enhanced Business Support Package

Resurgence Support Payments (RSP) will double and be paid fortnightly from 12 November.

  • Base rate of $1,500 will increase to $3,000 per eligible business.
  • Base rate of $400 will increase to $800 for each full time employee (max $43,000).

The Wage Subsidy is still available - applications for the fifth round are open.

A new $60m package for business advice and mental health support will be made available, with $10m allocated specifically for Auckland businesses - a programme to be designed with the EMA and Auckland Business Chamber of Commerce. Of note for members:

  • Up to $3,000 worth of advice and planning support will be available.
  • Up to $4,000 can be applied for to implement that advice.

Refer to the Covid-19 website for an overview of the above or financial support information >>

Please note, more information is to be announced relating to specific sectors.

Key Dates

11 October 2021

Auckland will remain at Alert Level 3

The Prime Minister announced today the following update in relation to Alert Levels:

  • Auckland will remain at Alert Level 3 for another week starting Monday 11 October
  • Waikato and Northland remain at Alert Level 3 until 11.59pm, Thursday 14 October
  • The rest of New Zealand remains at Alert Level 2.

The strong message for New Zealanders is to get vaccinated. 

A reminder to keep an eye on the Financial Support for Business page on the official Covid website to see what assistance you can receive during this period. 

It certainly is a challenging time for businesses, especially up north. Please don't hesitate to contact our friendly team here at MTA if you need help. 

4 October 2021

Alert Level Decision Update

  • Auckland remains in Alert Level 3 with easing restrictions as part of a three-phase roadmap
  • Waikato Alert Level 3 remains as-is; there is no alteration to current rules
  • The rest of New Zealand remains at Alert Level 2

Today the Prime Minister outlined a roadmap consisting of three phases to help Auckland ease their way out of lockdown restrictions. Each phase will be evaluated weekly. 


It's time to enjoy the great outdoors! From 11:59pm Tuesday 5 October, two households, 10 people max can get together (with masks and social distancing adhered to) and enjoy some good company and fresh air. The natural ventilation makes it harder for Covid to spread. Early Childhood Education centres and outdoor recreation activities can also resume. Again, note only up to 10 people. 


Retail can open their doors. Public facilities such as libraries and zoos can reopen along with cafes and food courts. The numbers of people who can meet outdoors will increase to 25. All with mask and social distancing rules applicable. 


Phase 3 may be similar to a stringent Level 2. Hospitality, cafes and restaurants will be open with strict rules - seated, separated with a limit of 50. Close contact businesses like hairdressers can reopen. Gatherings will be able to have up to 50 people. 

With all three phases of this Alert Level 3, the Wage Subsidy and Resurgence Support Payment will still be available. 

The rest of New Zealand remains at Alert Level 2 and the above does not apply to the Waikato Alert Level 3 area put in place this morning for five days. 

Waikato Alert Level Update

Early this morning parts of Waikato transitioned from Alert Level 2 to Alert Level 3. The border for this Alert Level 3 area extends from Raglan, north to Te Kauwhata, Huntly, Ngāruawāhia and Hamilton City. Boundary information is available on the official Covid website >>

20 September 2021

After a lengthy lockdown, the Auckland region will no doubt be relieved to hear that this afternoon the Prime Minister announced that Auckland will move to Alert Level 3 from 11.59pm tomorrow night, Tuesday 21 September for two weeks. This decision will be reviewed on Monday 4 October.

However, due to the recent cases in Whakatīwai, Dr Ashley Bloomfield has issued a legal notice (Section 70 Notice) around this area (up until Friday at this stage). This means people in this area will need to remain at home unless accessing essential services or being tested or vaccinated. The boundary map and further details will be available on the official site later today.

The key message moving to Alert Level 3 was ‘caution’. Also note:

  • Keep bubbles tight – this is key.
  • Businesses can reopen - please put in place Health & Safety rules and encourage staff members to get vaccinated.
  • Businesses in Auckland can now access their premises to prepare for business at Level 3. A reminder of some of the restrictions: 
    • Ensure physical distancing requirements
    • Have extra hygiene measures
    • Regularly clean and disinfect shared surfaces
    • Have contactless options for ordering, pick-up, delivery and payment
    • Make sure staff, customers and visitors wear a face covering if they are required to (more information on that below).

The rest of the country will remain in Alert Level 2 with one alteration to the rules – gatherings of people have been increased from 50 to 100.

Face Mask Requirements at Level 3

Here’s a reminder of the face mask requirements at Level 3 for those members that are transitioning into this Alert Level.

The rules around face masks at Level 3 are the same as for Level 4. If anyone has any interaction with customers whilst at work, they must be wearing a face mask or provide an official exemption. To obtain an exemption, an individual needs to apply for an exemption card from the Disabled Persons Assembly NZ.

Masks can be temporarily removed in certain situations, and you can read up on this again on the Toolbox.

If you have a staff member in a public-facing role unwilling or unable to wear a face-covering/mask, these cases will need to be assessed on their individual merits and you can email or call the MTA HR team for advice on how to manage the situation.

Whilst employees not interacting with customers are not mandated to wear a mask, it is still highly recommended that anyone outside of their home does so.

You, as the employer, also need to consider your Health & Safety obligations to keep your employees safe. Covid-19 is a real and present risk and you are therefore obligated to take all reasonable practical steps to manage the risk to employees. Face coverings would be considered a form of PPE in this situation and a practical step to minimise risk at Levels 3 and 4.

10 September 2021

Government parks the expiry of licenses, WoFs and regos

Against the advice of the vehicle inspection industry, the Minister of Transport has elected to issue an exemption for all WoFs, CoFs, regos and drivers licences that expired between 21 July and 30 November 2021.  

MTA, along with VTNZ, VINZ, NZ AA and MIA had fought hard to have no exemption issued, as we believe that the motoring public will leave the inspection of their vehicles up until the end of the exemption period. This means we are set for an extra busy November and December, as well as putting additional pressure on May 2022 when 6-month WoFs and CoFs start to expire.

MTA will continue to encourage vehicle owners to get their vehicles inspected when the WoF is due and to avoid the inevitable delays of leaving it to the last minute.

9 September 2021

Update - Cross-Boundary Testing

Travel across the Alert Level boundaries is restricted to prevent the spread of Covid-19.

From 11:59 pm on 9 September 2021, employers of workers who need to cross Alert Level boundaries for work must have a process in place to allow these employees to be tested for Covid-19. This includes allowing their workers to undergo testing, medical examination, or both during their work hours.

From 11:59 pm on 16 September, workers crossing the Alert Level boundary must carry evidence that they have had a Covid-19 test. Employees must get tested within 7 days before they cross the Alert Level boundary.

There is no cost for workers who get a test for this purpose. Testing is available at community testing sites around Auckland or at GPs, and workers do not need to stay home or stay away from work while they wait for their test results.

You can read more and find testing stations in your area here.

We will continue to provide information as it is released.

New Government Health Order 

The new Government Health Order (No 11) is now out. 

7 September 2021

28 Day Recheck Period

Remember as parts of the country move to Alert Level 2 the clock starts again on the 28 day recheck period.

MTA has developed a handy table (available on the Toolbox) so you can easily check the new expiry date for those vehicles that had reinspection dates affected by the lockdown.

Waka Kotahi has said that you may consider any impacts to the vehicle’s safety based on the number of kilometres travelled since the initial inspection.

This may include rechecks of items that initially passed inspection. If the recheck remains straightforward, no additional should be incurred. However, an additional charge is at the vehicle inspector’s discretion based on the vehicle’s state when represented.

New Government Health Order 

The new Government Health Order (No 11) is now out. 

Setting Changes at Alert Level 2

The PM announced changes to the settings for Alert Level 2 given:

  • A face covering will be mandatory at public locations, but it can be taken off at hospitality venues. Staff must wear masks though.
  • Scanning or record keeping will now be mandatory at bars, restaurants, cinemas, churches, and close-contact venues like hairdressers. Customers must scan or have record keeping.
  • There will be a limit of 50 people for indoor gatherings, such as hospitality or event venues; outdoor venues can have up to 100 people, keeping in mind rules around being seated and separated.
  • Indoor public facilities like gyms and libraries must have a two-metre space rule.

Resurgence Support Payment – Change in Criteria

The Government has announced a change to the eligibility criteria for the Resurgence Support Payment (RSP).

Businesses and organisations that have been in operation for at least one month prior to the Alert Level increase on 17 August 2021 will be eligible to apply for the payment. The original criteria was six months.

This change applies to the current round of the RSP and any future ones, meaning businesses which have been in operation since 17 July 2021 may now be eligible for this RSP. They will still need to meet all of the other criteria for the RSP. Note that this is not a new round of the Resurgence Support Payment - but it means some businesses who were not previously eligible for this round may now be eligible.

The change in criteria will become active from 8am on Thursday 9 September 2021 on Inland Revenue's website.

Newly eligible businesses must wait until that date before applying under this new criteria. Inland Revenue will contact businesses whose applications under the current RSP activation were previously declined because they had been in business less than six months, to let them know they may now be eligible and can submit a new application.

Find details on applying for the RSP on Inland Revenue's website.

1 September 2021

Face Masks at Alert Level 3

A heads up to members that Covid-19 Public Health Response (Alert Level Requirements) Order (No 10) 202 came into force at midnight last night.

There’s a lot in there but the point we want to highlight is the requirement that at Alert Level 3, the rules around face masks are the same as for Alert Level 4. If anyone has any interaction with customers whilst at work, they must be wearing a face mask.

There are a few exceptions that we covered in a previous email, and you can read up on them again in the Toolbox.

If you do have a staff member in a public-facing role unwilling or unable to wear a face-covering / mask, these cases will need to be assessed on their individual merits and you can email or call the MTA HR team for advice on how to manage the situation.

Whilst employees not interacting with customers are not mandated to wear a mask, it is still highly recommended that anyone outside of their home does so.

You, as the employer, also need to consider your H&S obligations to keep your employees safe. Covid-19 is a real and present risk and you are therefore obligated to take all reasonable practical steps to manage the risk to employees. Face masks would be considered a form of PPE in this situation and a practical step to minimise risk at levels 3 and 4.

We recommend completing your risk assessment for Covid-19 if you haven’t already done so and check your H&S risk register to see what controls are already listed for Covid-19.

Car Washes and Trailer Hire at Alert Level 4

This is a follow up to the information provided in yesterday’s email to service station members.

MBIE has confirmed today that at Alert Level 4 you:

• can offer trailer hire – but only to customers carrying out essential services • cannot offer car washes.

At Alert Level 3, you have the discretion to offer both these services, provided you can do so via contactless payment.

31 August 2021

Getting Ready for Alert Level 3

Members can now start going into their workplaces to get prepared for operating at Alert Level 3. Head to the Covid website for a reminder on what Alert Level 3 for businesses looks like >>

PPE Supplies

MTA also has some stocks of hand sanitiser, masks and other PPE gear available, which members offering essential services can purchase through ECOS - link available on the home page of the Toolbox (Health & Safety/Personal Protection).

29 August 2021

Applying for Business Travel Boundaries

Applications for Business Travel Documents opened at 12noon today, Sunday 29 August.

You apply for Business Travel Documents on Business Connect. You can either use your existing Business Connect account or create a new one.

What you need to apply:

  • The physical address of the location each worker will be travelling to and/or from so you can group employees according to where they work
  • The travel category you are applying under along with a brief explanation about how your business operations fit within the category and why this travel is required
  • The boundaries you or your workers might need to travel across (if there is more than one)
  • The type of travel your workers will need to do (see above for travel types)
  • The names of all the workers you are requesting documents for. Make sure you include your own details if you need to travel, as well as those of your workers. After you have submitted your request, you will get an automatic email saying your request has been received. You will also be emailed if any additional information is needed to support your request.

Note: A Business Travel Document is specific to an Alert Level Boundary, and the duration of that event.

Boundaries Level Alert

An Alert Level Boundary separates areas of New Zealand that are at different Alert Levels.

You can see the Alert Level Boundary map on the Unite Against Covid website.

The map provides indicative Alert Level 3 and 4 boundary lines that will come into effect at 11:59 pm on Tuesday 31 August 2021.

Boundaries may be adjusted as an event unfolds.

More information

You can read more about travel across alert level boundaries on the website.

27 August 2021

Gift Voucher Redemption Reminder

A quick reminder that we are continuing to receive and process Gift Voucher redemptions as per normal.

So please continue to send your vouchers to MTA National Office.

However, be aware that while we’re in lockdown. we’re only receiving deliveries from NZ Couriers.

You will need to use this provider if you want your vouchers to be processed and payment credited before we move back down the alert levels.

We will continue to monitor developments closely and update you on any changes to the above approach.

The MTA National Office address is:

Level 12 - Nokia House, 13-27 Manners Street, Te Aro, Wellington 6011

NZ Couriers:

P: 0800 800 841, W:

QR Codes on Petrol Pumps Not a Requirement

MBIE has contacted us after learning that some districts are asking local Service Stations to display QR codes on petrol pumps.

Please be aware there is no requirement to have QR codes on individual fuel pumps.

Under the Covid-19 Public Health Response (Alert Level Requirements) Order (No 9), Service Stations need to “ensure that a copy of a QR code for the workplace is displayed in a prominent place at or near the main entrance of the workplace” (clause 8(1)).

In terms of a contact tracing record, under clause 10 of the Order, Service Stations only need to keep a contact tracing record for all workers of each Service Station entering the workplace, rather than all persons entering that Service Station.

25 August 2021

Rule Flip Flop for Service Stations

Sales of Hot Beverages and Unpacked Bakery Goods Now Banned

We’re sure many members will be as shocked as we were to learn that the Ministry for Business, Innovation and Employment amended the rules earlier this week to prevent Service Stations selling hot beverages and bakery goods (not pre-packaged) at Alert Level 4.

We understand that the rule change occurred at 11.59pm on Monday 23 August.

The way this has been handled is very disappointing, with communication of the change an epic fail.

It’s particularly frustrating when MTA sought clarification from MBIE about this issue on 19 August, and were assured at that time such sales were ok as long as the drinks and food were not consumed on site.

While we urge all Service Station members to comply with the new rule, be assured we are contacting MBIE officials to challenge the decision.

As we've already said publicly today, how are businesses meant to operate when the rules keep changing?

Why make this change at this late stage, and having made it, when and how was MBIE going to communicate it?

23 August 2021

Information Related to Essential Services

Mandatory Record Keeping - Does Not Apply to Service Stations

Yesterday the Government announced that mandatory record keeping is being brought in for busy places and large gatherings at all alert levels.

The initial announcement was vague to say the least and MTA has been working with officials to clarify exactly who the new rules apply to.

We can confirm that retailers such as Service Stations will be exempt from the new rules.

We do still strongly encourage Service Stations and all member businesses to promote the use of the Covid tracer app and encourage customers to scan in by making sure your QR code posters are accessible and visible.

See the list of business and events that will be required to undertake mandatory record keeping.

Covid-19 Vaccination for Essential Workers

We’ve had several enquiries from Service Station members about how to access a vaccination now that the Government has expanded the list of essential workers who are eligible.

We understand the Ministry of Health (MoH) has issued guidance to the DHB’s on reaching out to essential workers.

We’re following up with MoH and the DHBs to get clarity and see if we can assist in this process so our Service Station members and their staff get vaccinated as soon as possible.

Free Childcare for Essential Workers 

From today free childcare is available for essential workers who don't already have care in place for their children up to 13 years old.

The scheme is for the workers in Alert Level 4 businesses and services, and other exempted services.

Please note: as mentioned, this support is for those Level 4 workers who do not have childcare in place – parents are expected to use their own private arrangements where possible.

For more information and to see the list of the 32 providers nationwide, visit the Ministry of Education website.

20 August 2021

Face Coverings

Employees Refusing to Wear Masks

As of 11.59pm on 18 August 2021, all customers over the age of 12 and all employees must wear a face covering when on the premises of Alert Level 4 businesses or services.    There are some exemptions listed in the Government Order, including:

(a) the person has a physical or mental illness or condition or disability that makes wearing a face covering unsuitable;

Staff may temporarily remove their masks to:

(b) communicate with a person who is deaf or hard of hearing and visibility of the mouth is essential for communication; (c) take medicine or to eat or drink.

If an employee working on the premises of an Alert Level 4 business declines to wear a mask whilst at work, the employee cannot lawfully work. The employer (and potentially the employee) risks penalties if there is failure to comply with a Covid-19 order.  There are also risks in terms of health and safety obligations and public perception.

If one of the exceptions does not apply, the employer should then consult with the employee about options:

  1. Whether there are any alternative duties available that do not require the employee to be based on the premises of an Alert Level 4 business or service;
  2. . If not, the employee cannot lawfully work. The employee would not be entitled to be paid, unless an alternative agreement is reached (eg. to use annual leave), or unless the eligibility criteria for the Wage Subsidy is met.

We recommend first having a conversation with the employee to understand why they believe they are exempt. If they cite physical or mental illness or a condition or disability that makes wearing a face covering unsuitable, you can ask them to provide a medical certificate from their doctor to validate this. If they cannot provide a certificate then you will need to decide if you believe if their reason for not wearing a face covering is genuine and what risk this poses to your employees and customers. 

If there is no proof (ie. a medical certificate) the employee is covered by an exemption then they are failing to comply with the law and you can send them home. You may be able to put them on unpaid leave – we recommend you call MTA HR or speak with your lawyer to discuss non-payment.  

If the employee is genuinely exempt from wearing a face covering, then they are considered to be ready, willing and able to lawfully work. However, if you prefer they do not work due to the risk level, then you can ask them to stay at home, but you will need to pay them.

We understand that this may be a challenging area for some members, so if in doubt, please call 0800 00 11 44 and speak to the MTA HR team. 

Customers Refusing to Wear Masks

While the wearing of face coverings is mandatory for customers accessing essential services, enforcing this requirement can be problematic. Each business needs to self-assess their operation and adjust processes to ensure the highest level of compliance.

For Service Stations this could mean that customers 'pay at the pump', or use night-pay facilities to ensure compliance. Making masks available to customers might be another way to help meet this requirement.

Where customers refuse to wear face coverings even after being asked to by staff, Police advice is that businesses should avoid getting into conflict situations with customers but use the 105 number to report these incidents and let Police follow up.

If customers become aggressive, members should call 111 and seek Police help.

18 August 2021

Support for Businesses and Workers

With the move to Alert Level 4, the Government has activated a number of business support measures to provide certainty to businesses and workers.

The measures include:

  • The Wage Subsidy Scheme (WSS) which is available nationally when there is a regional or national move to Alert Levels 3 and 4 for a period of seven days and helps eligible businesses keep paying staff and protect jobs. The rates have been raised to reflect increased wage costs.
  • The Resurgence Support Payment (RSP) is a payment to help support businesses or organisations with one-off costs due to a Covid-19 Alert Level increase to Level 2 or higher. This is available to eligible firms at the same time as the WSS.

More details on applying for the WSS will be available soon on the Ministry of Social Development's website. Applications will be open from 9am on Friday 20 August 2021 for two weeks.

Information on the RSP is available on Inland Revenue’s website. Applications for the RSP open 8am on Tuesday 24 August.

It is important to remember that during lockdown, employment law still applies. This means:

  • You legally must pay your employees 100% of wages, unless there is mutual agreement by both parties to reduce wages or hours.
  • We strongly recommend you go through a consultation process with your employees to obtain this agreement. There is an elevated level of risk of a personal grievance should you not follow any process.
  • We recommend presenting your employees with your proposal, talk with them about it, listen to their feedback and confirm the outcome in writing. We have a letter available on the Toolbox for this purpose.
  • You can ask your employees if they are prepared to take annual leave, but they do not have to agree.

For those currently in a three-day Alert Level 4 lockdown, you may strike resistance in getting employees to agree to a reduction in wages for just three days. If the lockdown extends further, there would be more grounds to have that discussion with your staff about temporarily reducing hours.

If you have any questions, please contact the MTA HR team.

Essential Services

As we all know, at Alert Level 4 only essential services should be operating. Yesterday the Government released an updated list of essential services.

Service stations are providing an essential service.

For all other MTA members, you can only be open if you are providing support for an essential service.

So automotive repair is seen as an “essential service” during Level 4 if the work is being carried out for another essential service provider, i.e. nurses, doctors, farmers, supermarket workers, refuse collectors, NZ Post staff, etc.

This means that workshop staff can travel to and from work to carry out essential repairs, but cannot be sitting at work with the doors open waiting for the work to roll in.

The type of work to be carried out is limited to that which is needed to keep the vehicle safe, so the likes of puncture repairs, brake repairs etc, but not routine servicing or larger jobs like a head gasket replacement or transmission overhauls.

If you are travelling, you’ll need to have a copy of the travel letter from Waka Kotahi. Please note the ID requirements listed at the bottom of the letter.

Please remember, even if you are an essential service you’re not obliged to open if it's not the right decision for you and your team.